LuxHaven Shipping Policy for The United Arab Emirates.
Shipping Scope:
We proudly offer shipping within the United Arab Emirates. Unfortunately, we are unable to process or deliver orders to addresses beyond our coverage area.
Order Processing:
Processing Time: 1-2 business days (Monday through Saturday), excluding weekends and public holidays observed at our dispatch location.
Cash on Delivery: We offer Cash on Delivery (COD) for all orders.
Order Cut-Off Time: 8 PM (GMT+04:00) Gulf Standard Time (Dubai)
Note: Orders placed after this time will be processed on the following business day.
All products go through a preparation or made-to-order process prior to shipping to ensure quality and accuracy.
Shipping Methods & Charges:
We currently offer the following shipping options for customers in the United Arab Emirates:
| Shipping Method | Transit Time | Shipping Fee |
|---|---|---|
| Standard Shipping (Tracking Included) | 1 to 2 business days | AED 100 (Cash on delivery) |
Pickup in Store – Free
Tracking Information:
All orders include tracking. Once shipped, you’ll receive an email with your tracking number and a link to follow your delivery.
Delivery Issues:
Ensure your shipping address is accurate at checkout. If your order is delayed or marked as delivered but not received, check your tracking link or contact the courier. Still need help? Feel free to reach out to us – we’re here to assist.
Contact Information:
Phone: +971 50 318 8026
Email: info@luxhaven.ae
Address: Gold & Diamond Park, Building 2 – Unit 2109 – 1st Floor Sheikh Zayed Rd – Dubai – United Arab Emirates
Support Hours:
Sunday to Saturday: 10 AM to 9 PM